SMS Communications Policy

Business Purpose & Authority

Dyad Software LLC is an established software development company operating for over 20 years. We provide custom software development, legacy system support, and technical consulting services to businesses across multiple industries.

Our SMS service is used exclusively for legitimate business communications related to our active software development and consulting operations.

Message Content & Frequency

We send business-related text messages containing:

• Project milestone updates and status notifications
• Technical alerts and system maintenance notices
• Industry insights and best practice information
• Company updates relevant to our services
• Client support communications and responses

Frequency: Messages are sent as needed for business purposes, typically ranging from occasional updates to project-specific notifications. We respect your preferences and will not send excessive communications.

Recipient Eligibility

SMS communications are sent only to:

• Current and prospective business clients
• Professional contacts who have explicitly opted in
• Individuals who have provided consent through our website
• Business partners and industry colleagues

Explicit Consent Requirements

By providing your phone number and completing the opt-in process, you explicitly consent to receive business-related text messages from Dyad Software LLC. This consent includes:

• Understanding that messages are business-related communications
• Acknowledgment that standard message and data rates may apply
• Agreement that consent is voluntary and not required for services
• Knowledge of how to opt-out at any time

Opt-Out Instructions

You may stop receiving messages at any time using any of these methods:

• Text "STOP" to any message from our number
• Contact us through our website contact form
• Email us directly with your opt-out request
• Call us during business hours

Opt-out requests are processed immediately, and you will receive a confirmation message.

Data Protection & Privacy

We implement industry-standard security measures to protect your personal information. Your phone number is used solely for the SMS communications described in this policy and is not shared with third parties for marketing purposes.

For complete details about how we collect, use, and protect your personal information, please review our Privacy Policy.

Compliance & Contact Information

This SMS program complies with applicable regulations including TCPA and CAN-SPAM requirements. For questions about this policy or to exercise your rights, contact us through the methods provided on our website.